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Please browse through our Frequently Asked Questions to find answers to any of your questions relating to Coastal Caravans and our caravans, if you can't find the answer to your specific question, please feel free to Contact Us for further information.
Are Coastal Caravans Australian?
Yes, Coastal Caravans are an 100% Australian owned and operated company.
Do I need caravan insurance?
It is up to you. Caravan insurance is not required by law, but is highly recommended. Your car or home insurance will not likely cover your caravan in the event of an accident or if it were to be stolen. We would recommend you protect your van as you would your other assets.
Do you supply caravans to the general public?
Yes! Our full range of new and pre-loved caravans are on display at our factory in Burleigh Heads, on the Gold Coast. Visit our Shows page to see when we'll be at a Caravan Expo near you.
How do I place an order for my new custom caravan?
Contact us for any new caravan enquiries and we will ensure a dealer in your area contacts you to place your order. Alternatively, you can contact any of our dealers directly via their contact details and they will be in touch to discuss your requirements and place your order.
Orders can also be placed at any of our Home Expo appearances throughout the year, with delivery times and location arranged to suit your individual needs. Visit shows to see when we'll be in your area.
How long have you been in business?
With over 15 years experience in the leisure industry, Coastal Caravans are focused on providing a wide range of new and used custom caravans to suit each buyers individual needs and budget.
How long will it take for my custom caravan to be manufactured?
While we have various caravans in stock and on display at any given time, if you require additional customisation, manufacture will take approximately 6 to 8 weeks to complete. Clients are kept informed of time frames at all steps of the process.
What size van can my vehicle tow?
Your vehicle will have an identification plate on the tow bar that will tell you the maximum towing weight your vehicle is capable of towing. The information you need to know is the maximum braked towing capacity and the maximum tow ball weight. This information will determine what size van your vehicle can safely tow.
Where is my new custom caravan manufactured?
All our new caravans are manufactured in Campbellfield, in the northern suburbs of Melbourne by Billabong Caravans. They are then securely shipped to South East Queensland and on display at our yard in Burleigh Heads on the Gold Coast.